Several times a week, I pay money to let grown men try to choke me.
Jiu jitsu. Muay Thai. And it might be the most honest hour of my week, which is exactly why it explains everything I want to say about real estate, about technology, and maybe about your life.
On the mats there is no filter. No algorithm deciding what you see. No edit button. Somebody either got you or they didn’t, and everyone in the room watched it happen. It’s one of the last places I know where nothing is polished and nothing is performed.
I’ve been asking myself why I crave that so much, and here’s what I landed on. The rest of the world is sprinting in the opposite direction. Everything out there is getting more polished, more automated, more perfect, and more fake. I think people can feel it. I think you can feel it.
The World Went Synthetic
Let me describe what I’m seeing in this industry, and you tell me if it matches what you’re seeing.
Every listing description reads perfectly now. Every set of photos is flawless. Every agent has automated follow-up, instant responses, and a content machine pumping out the same five hooks with the same drone shots and the same “just listed” graphics. If you’re a buyer or a seller, scroll through real estate content for two minutes and be honest. Can you tell any of us apart?
I’m not here to trash the technology. The tools are real, they work, and any agent ignoring them is falling behind. That fight is over.
But here’s a rule that holds in every market I’ve studied, housing included. When something becomes abundant, it becomes cheap. Polish used to take a marketing team and a real budget. Now it’s basically free. And when polish is free, polish is worthless as a differentiator. It doesn’t tell you anything about who you’re hiring. It just tells you they have a subscription.
So what’s left? Strip away everything a machine can do in this business and look at what remains:
- Sitting across from a seller, telling them their home is worth less than they hoped, and staying in the room for their reaction
- Talking a first-time buyer off the ledge at ten o’clock at night
- Reading a person, not a spreadsheet, and knowing when someone is saying yes but meaning no
- Negotiating with another human being who has their own fears and their own pressure
- Showing up, in person, when showing up is inconvenient
None of that got automated. I don’t believe it will be. And here’s the part that took me a while to see: that short list was always the actual job. The technology didn’t shrink this profession. It stripped away everything around the core so we can finally see the core clearly.
The Proof
Let me make this concrete with two stories from my own business this year.
Earlier this year I listed a home in Blue Bell. I did my homework on that one, the analysis, the pricing, the plan. But then I did something no software can do. I printed flyers and knocked on doors. Walked the neighborhood. Talked to neighbors face to face about the home coming on the market.
That home went under contract in three days, at what appears to be a record price for that development.
Can I prove the door knocking did it? No. I can’t isolate the variable. But I can tell you what it did do. Neighbors talk. Neighbors have friends who’ve been waiting to get into that community. And a listing stops being a link on a screen the moment a real person hands you a piece of paper and looks you in the eye. In a world of identical digital marketing, the analog thing is the thing people remember.
The second story I’m keeping private in the details, because these were clients. Earlier this year I had buyers whose inspection turned up moisture readings behind stucco, then a mold report on top of it. Picture that kitchen table. Two people who love a house, holding a report full of words that scare them, trying to make a six-figure decision.
There is no app for that moment. They didn’t need more information. They were drowning in information. What they needed was judgment, and a steady voice from someone who has seen this before. Someone to walk through what the reports actually meant, what the repairs would realistically cost, and what walking away would look like. That week, that was the entire job.
Here’s the pattern in both stories. The tools handle the information. The human handles the fear. Real estate has always been a fear management business. Biggest purchase of your life, biggest sale of your life, and a thousand ways to feel like you’re getting it wrong. The person who can sit with you inside that fear is worth more today than ever, precisely because everything around them got automated.
The Vulnerability Trap
Now let me push on something, because there’s a trap inside this whole “be real” movement, and most people making content have already fallen into it.
Being real is now a content strategy. Which means most of what you’re seeing isn’t real.
You’ve seen it. The crying video with perfect lighting. The vulnerable confession that somehow always lands on a pitch. The “raw and unfiltered” post that went through four drafts. That’s not vulnerability. That’s performance wearing vulnerability’s clothes. Audiences can smell it, even when they can’t name it.
So here’s my test for whether something is actually real. Does it cost you anything?
Real vulnerability has a price. A while back on this podcast, I admitted something I’d been avoiding for a long time. I had been telling myself that the long hours, the grinding, the constant work, was for my family. And it wasn’t. A lot of it was for me. My ambition. My need to feel productive. My family was the excuse, not the reason.
Saying that out loud cost me something. It wasn’t a branding move. It was true, it was uncomfortable, and I thought about cutting it. That’s how you know.
Now flip this around if you’re a buyer or a seller, because this test works on agents too:
- Has your agent ever told you something that cost them money?
- Have they ever said don’t buy this house?
- Have they ever told you your price is wrong, knowing you might go list with someone willing to flatter you?
- Have they ever talked you out of a deal they would have been paid on?
If the answer is no, if every piece of honesty conveniently points toward a commission, you’re not hearing honesty. You’re hearing sales with good manners. The agents worth hiring, and honestly the people worth trusting anywhere in your life, are the ones whose truth-telling has a receipt attached. Look for the receipt.
Where I Go to Stay Human
Staying human isn’t a mindset. It’s a practice. I have three places I go to practice it.
The first I already told you about. The mats. People think jiu jitsu and Muay Thai are a fitness thing. They’re not. They’re an honesty thing. When someone better than you gets ahold of you, you tap, in front of everyone, and there’s nothing to say about it. It’s humility on demand, several times a week. For that hour I’m fully present because I have no choice. You cannot check your phone while someone is trying to take your arm home with them. In a life full of screens, I pay for the privilege of being somewhere a screen can’t follow. Everybody needs a place like that. It doesn’t have to be a fight gym, but it has to be somewhere real life can still get its hands on you.
The second is my faith. I don’t talk about this much, but it shapes how I do business more than any system ever has. My faith is a fixed point. It doesn’t update with the algorithm. It doesn’t care about my production numbers or my follower count. It tells me my worth was settled a long time ago, and it wasn’t settled by a spreadsheet. And it tells me the person across the table is not a lead. Not a transaction. A person, with a whole life attached. When you actually believe that, it changes how you write an offer. It changes what you’re willing to say and not say to win a deal. The market optimizes for conversion. Faith asks a different question. It asks what kind of man is doing the converting.
The third is my family. [INSERT ONE SPECIFIC RECENT MOMENT HERE. Not a big vacation. Something small and ordinary: a dinner, a bedtime, a Saturday morning. One real detail beats three general ones.] That, right there, is the entire point of everything I’ve built. I didn’t build systems and a team so I could do more real estate. I built them so I could be at that table. The trap I mentioned earlier, working for my family instead of being with my family, I still have to fight it. The difference now is I know which one is the excuse and which one is the life.
What to Actually Do With This
If you’re an agent. Use the tools. I’m not telling you to fight the technology, because that fight is already over. Let the machines carry the mechanical work: the data entry, the first drafts, the scheduling. You were never really being paid for that anyway. Then take the human moments, the post-inspection phone call, the hard pricing conversation, the showing up in person when a deal is dying, and guard those like they are the business. Because they are the business. The agents who lose in the next five years won’t lose because technology beat them. They’ll lose because they were only ever doing the parts a machine could do.
If you’re buying or selling. Your phone can send you listings now. That’s not a service, that’s a search bar. So hire for the part that’s left. Hire the person who answers when it’s inconvenient. Who tells you the truth when it costs them. Who sits with you at the kitchen table when the mold report shows up. Interview for humanity, because everything else has been commoditized.
The Bottom Line
Whatever you do for a living, the machines are going to keep getting better. Let them. Use them. But be clear about what their job is. Their job is to hand you back your time. Your job is to spend that time being more human, not less. More present, not more productive.
That’s the trade. Don’t get it backwards like I did.
If this hit you, don’t post it. Send it. Text it to one person you thought about while reading. That’s the human way to share something anyway.